Forget the mistake – remember the lesson.

Forget the mistake – remember the lesson.

In her last post, Kerstin Mumenthaler dealtwith crisis management. Your current column is about recovery – and why after the crisis is always before the crisis. Share your experience – this phrase is actually lived in the airline world, even beyond...
By failing to prepare, you are preparing to fail.

By failing to prepare, you are preparing to fail.

In the cockpit it is part of the routine to always start from the worst case scenario and act accordingly. About good crisis management and how it can help us these days.  Pilots regularly and extensively train emergency situations of all kinds. The goal is always the...
Clear roles – why it’s so important

Clear roles – why it’s so important

The following applies in the cockpit: One pilot has the role of “pilot flying” – that is, the actual flight control over the aircraft – and the other has the role of “pilot monitoring”. This leads the radio and supports the flight. This understanding of...