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Forget the mistake – remember the lesson.

Forget the mistake – remember the lesson.

In her last post, Kerstin Mumenthaler dealtwith crisis management. Your current column is about recovery – and why after the crisis is always before the crisis. Share your experience – this phrase is actually lived in the airline wor...
Clear roles – why it’s so important

Clear roles – why it’s so important

The following applies in the cockpit: One pilot has the role of “pilot flying” - that is, the actual flight control over the aircraft - and the other has the role of “pilot monitoring”. This leads the radio and supports the flight....

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